Booking information

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COVID 19 UPDATE: To protect our community and following Government guidelines we are closed until the 31st May 2020.

To support guests West Coast Hideaways have invested in cancellation protection cover.

Bookings made after 27/03/2020 for holidays after the 1st June 2020 Any booking, that qualifies for the cover, can be cancelled between 60 days and 2 full calendar days prior to arrival (not rolling 48 hours prior to expected time of arrival). The guest will receive a 100% refund including deposit. Please see below for details

Please read before making your reservation. By making a booking, you agree to accept our full terms & conditions. These can be found on the site or emailed to you on request.

BOOKING

1. The maximum number of staying guests per shepherd hut is 2 people

2. Bookings are accepted following receipt of a £50 deposit. We consider our full Terms and Conditions to have been accepted by you on receipt of the deposit payment.

3. The balance is payable 28 days before arrival, non-payment within this time limit will be treated as a cancellation.

4. For bookings made less than 28 days before arrival, full payment is required at the time of booking.

5. Acceptable methods of payment are by Credit or Debit Card, all payments are in GBP Sterling

6. Bookings made through our online booking system are provisional until confirmed by West Coast Hideaways by email.

CHECK-IN & CHECK-OUT

Guests must check-in and check-out by the times stated below;

Check-in between: 16:00pm and before 18:00pm on day of arrival.

Check-out by: 10:00am on day of departure

Lets are for short stays (minimum 2 nights) or full weeks

Check in days are
High season: Monday/ Wednesday/ Friday
Low season: Monday – Saturday

2 Nights Monday – Wednesday/ Wednesday – Friday
From £240

3 Nights Friday – Monday
From £345

4 Nights Monday – Friday
From £ 459

Weekly Stays
Up to 20% discount on Seasonal rate

Dogs – One small dog is welcome in Rowan Shepherd hut only [see Dog policy] and an additional cleaning fee of £20 is a charged.

No smoking or vaping is allowed inside the huts at any time, any cigarette butts etc must be disposed of carefully and not discarded on the ground.

CANCELLATION

Cancellations must be made in writing preferably by email. Bookings can be cancelled 61 days or more prior to the arrival date without penalty apart from the the £50 deposit which is non refundable in these circumstances.

For Bookings made after 27/03/2020 for holidays after the 1st June 2020

To support our guests West Coast Hideaways have invested in cancellation protection cover.

Any booking, that is included with the cover, can be cancelled between 60 days and 2 full calendar days prior to arrival (not rolling 48 hours prior to expected time of arrival). The guest will receive a 100% refund including deposit.

Important Notes

To obtain a refund the cancellation must be received between day 59 and day 3 prior to arrival in writing. e.g. Friday arrival – cancellation must be received on the Tuesday prior to arrival at the latest.

Reimbursements will be made on the check-in date of the original booking.

If you cancel between two days prior check-in date or the day of check-in, you will not be reimbursed for your booking costs under any circumstances.

For bookings made prior to 27/03/2020 for holidays after 31st May 2020

Cancellation insurance cover DOES NOT APPLY and the original cancellation T&C’s for the booking remain in force (see below)

Cancellation, Returned Deposit & Non-Arrival Conditions

Guest who need to cancel a booking should contact us as soon as possible. Deposits already paid are only returned in accordance with the following conditions; If the accommodation is successfully re-let = refund of monies paid less any fees incurred.If no re-let is possible payments are non- refundable apart from the damage or loss deposit.

Non-arrival guests, who are unable to attend or fail to attend for whatever reason forfeit their  monies paid. 

It is suggested that all booking guests take out appropriate holiday / cancellation insurance where required.

In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.

Damage or loss deposits (if paid) will be refunded in the case of a cancellation.

For full terms & conditions click here.